General Questions
You’ll find in this section all the frequently asked question.
If you need futher informations, feel free to Contact us.
Are the motocycles insured?
We provide CDW (Collision Damage Waiver) for all motorcycles. It includes insurance with an excess amount depending on the motorcycle category. Furthermore please read our terms.
What are the methods of payment for the motorcycle rental service?
You can pay by Debit Card, cash, PayPal or by bank transfer.
What documents do i need to rent a motorcycle?
- You need to hold a valid driving licence on your name, have held it for at least 12 months and it should be appropriate to the cc of the motorbike.
- Your passport and any other ID
How do I rent a motorcycle?
You can rent a motorcycle following the online booking process.
From booking form in homepage, you can specify which area and where you would like to pick-up and drop-off your rental. Enter the exact date and time you’d prefer to collect/return your rental motorcycle.
Pick the right rental motorcycle that suits for your needs. Additionally select any optional add-ons or extra services you may require.
Fill the personal details form, providing all required information. Once your booking is complete, you will receive by mail a printable voucher. We will contact you to confirm your reservation.
For offline bookings you can contact us with by phone at +0030 28410 71203.
Can I change the motorcycle after the reservation?
Yes. If you would like to change or cancel your reservation of a motorcycle after approving it, please call 0030 28410 71203 or reach us by contacts provided in the Contacts page.
Do you deliver motorcycles outside Crete?
With our rental office in Heraklion a large parking just outside the Heraklion airport, you can rent a motorcycle anywhere in Crete. For your easy and fastest service, we can even deliver at your hotel, airport and port or to any other place requested. Please notice that driving (or transporting) the car outside the main island of Crete is not permitted.
Can anyone other than myself drive the motorcycle?
When there is more than one driver associated with your rental, the second, or subsequent, driver is referred to as the additional driver. Up to 2 drivers per rental are included in the price. There may be a charge applied for a 3rd additional driver.
Where can I take the motorcycle from and where should I return it?
You can take the car at the main Sissy office or we can deliver the car to the location of your choice. The car has to be returned to an agreed location in Crete.
What should I do, if the motorcycle breaks down?
If your motorcycle breaks down, please call us immediately at 0030 28410 71203
Do you provide any maps with the rental?
Yes, if you wish, we will provide maps of Crete for free.